ACI Dealing Certificate (#138)

What is the recommended follow-up procedure in case of a settlement discrepancy?

All investigation cases should be handled within the same day
All investigation cases should be handled within 2 days
Investigation cases received before noon should be handled within the same day and those received after midday should be handled before noon the next day
Investigation cases received before noon should be handled within the same day and those received after midday within 24 hours