ACSM Certified Personal Trainer (#55)

Which of these activities would you expect to be performed by a Service Desk? 1. Logging details of Incidents and service requests 2. Providing first line investigation and diagnosis 3. Restoring service 4. Diagnosing the root cause of problems

2, 3 and 4 only
1, 2 and 4 only
All of the other alternatives apply.
1, 2 and 3 only