ACSM Certified Personal Trainer (#190)

Which of the following would NOT be a task carried out by the Request Fulfillment Process?

The sourcing and delivering of the components of requested standard serviced (e.g. licenses and software media)
Provision of a channel for users to request and receive standard services for which a pre-defined approval and qualification process exists
Provision of information used to compare actual performance against design standards
Provision of information to users and customers about the availability of services and the procedure for obtaining them