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Leading the way in IT testing and certification tools, www.testking.com Which of the following statements is CORRECT?

Service Transition contains guidance on transferring services from strategy into the design phase of the Service Lifecycle
Service Design provides guidance for the development of services and service management processes
Continual Service Improvement contains guidance on supporting IT operations through models such as shared services
Service Operation ensures that organizations are in a position to handle the costs and risks associated with their service portfolios