CompTIA A+ Certification Exam: Core 2 (#17)

A manager with a restricted user account receives the following error message:

Windows Update cannot currently check for updates because the service is not running.

The manager contacts the help desk to report the error. A technician remotely connects to the user’s computer and identifies the problem. Which of the following should the technician do NEXT?

Reboot the computer
Restart the network services
Roll back the device drivers
Rebuild the Windows profiles